Hotel Front Desk
Full-time • Newport, OR, Inn At NYE Beach
About the Role:
Join our dynamic team at Inn at Nye Beach as a Hotel Front Desk Associate in beautiful Newport, OR! This exciting role offers you the opportunity to create memorable experiences for our guests while working in a supportive and friendly environment.
Responsibilities:
- Greet guests with a warm and friendly demeanor upon arrival.
- Manage check-in and check-out processes efficiently and accurately.
- Handle guest inquiries and provide information about the hotel and local attractions.
- Process reservations and maintain an organized booking system.
- Assist with guest requests and resolve any issues promptly.
- Maintain a clean and welcoming front desk area.
- Collaborate with housekeeping and maintenance to ensure guest satisfaction.
- Utilize hotel management software to manage guest accounts and billing.
Requirements:
- High school diploma or equivalent; hospitality experience preferred.
- Strong communication and interpersonal skills.
- Proficiency in hotel management software and Microsoft Office.
- Ability to work flexible hours, including weekends and holidays.
- Excellent problem-solving skills and attention to detail.
- Positive attitude and a passion for providing outstanding customer service.
- Ability to multitask in a fast-paced environment.
- Previous experience in a front desk or customer service role is a plus.
About Us:
VIP Hospitality Group LLC has been a cornerstone of the Newport community for over a decade, offering exceptional service and unforgettable guest experiences. Our commitment to excellence has earned us a loyal customer base, and our employees love the collaborative atmosphere and opportunities for growth within the company.
Compensación: $16.00 - $17.00 per hour
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Making dreams come true, literally.
We aim to create beautiful environments for our guests to enjoy. VIP hotels maintain a reputation of high-quality thanks to our general manager's leadership, matchless customer service thanks to our guest associate team, superior cleanliness executed by our Porter and Housekeeping employees, and gorgeous aesthetic thanks to our design team. Across the board, all employees' attention to detail and commitment to excellence ultimately help our guests find their dream retreat.
While mainly known for their timeless style, impeccable design, and construction expertise. Here in the office, we are known for communication and project management.
At VIP, we care about people. Our focus is to provide each employee with opportunities for happiness, growth, and fulfillment. How? Creating well-designed spaces that people love, unique amenities that enhance the experience, and a genuine smile. The opportunity is created as we use our expertise responsibly to operate our business and partner with industry experts to help create an amazing, relaxing, and a rejuvenating experience for our guests.
We can’t describe our company without people, and we can’t describe our people without describing the Core Principles. There is a reason we chose Vision, Integrity, Passion, and Humility. Everyone we interact with is our guest, and we will continually respond to all with a service mindset.
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